Refund policy

Returns:

We offer a 15-day return policy, starting from the day you receive your item. To be eligible for a return, please ensure that:

  • The item is returned within 15 days of receipt.
  • The item is in the same condition as when you received it: unworn, unused, with tags, and in its original packaging.
  • You have the receipt or proof of purchase.

Return Process: To initiate a return, please contact us at info@Caba-Store.com We will provide you with a return shipping label and detailed instructions on where to send your package. Note that we will not accept any items returned without prior authorization.

Damages and Issues: Upon receiving your order, please inspect the items immediately. If you notice any defects, damages, or receive the wrong item, please contact us promptly at info@Caba-Store.com We will evaluate the issue and make it right.

Exceptions/Non-Returnable Items: Certain items cannot be returned, including:
  • Perishable goods (such as food, flowers, or plants).
  • Custom products (such as special orders or personalized items).
  • Personal care goods (such as beauty products).
  • Hazardous materials, flammable liquids, or gases.

If you have any questions or concerns about the return eligibility of a specific item, please reach out to us for clarification.

Exchanges: To ensure a faster exchange process, we recommend returning the item you have and making a separate purchase for the desired replacement. This method will help expedite the shipping process and ensure you receive the item you want promptly.

European Union 14-Day Cooling Off Period: If you are shipping merchandise to the European Union, you have the right to cancel or return your order within 14 days, regardless of the reason and without justification. The return conditions mentioned in point 1 apply in this case as well.

Refunds: Once we receive and inspect your return, we will notify you about the approval or rejection of your refund. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, please contact us at info@Caba-Store.com.


Additional Rules:

  • Full refunds will be provided for items returned within 15 days, accompanied by the original packaging.
  • Sale items are not eligible for returns.
  • Products sold are covered by an extended warranty provided by the brand. CABA STORE offers a 30-day warranty for any defects.